We provide easy “7-day return policy”. In case you don’t like the product, you can return it within 7 days of receiving the product. All you have to do is simply courier us the product within 7 days from the date of delivery, in unused, original condition and we’ll refund you the full amount paid for the product.
If on delivery you don’t like the products you ordered, please follow the below steps to return and get the refunds:
Email / call us on the same / next day of delivery and inform us that you want to return the products.
Pack & Dispatch the products to our address:
Please ensure while couriering, you pack the products properly, and in safe non-tearable plastic envelope bags. Also, send the product through a courier company which gives you tracking Id like a Bluedart, Aramex, First Flight, DTDC or Indian Speed Post. This is to ensure that the product reaches us in good condition and is also trackable during transit.
Ship the products to below address:
Syntigrity Solutions Private Limited
T1/F8/E3 Eastern High
Phone - 9836148800
While shipping, clearly mention (inside the shipment) – Your name, Order number, Contact details, and reason for return
Please note: We do not refund the return shipment courier charges.
We process the Refunds in 7 working days, after we receive the products back in original condition. Refunds are done through NEFT to the account you provide to us. We request customers to send us the following bank details - Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. You can email us all these details on firstname.lastname@example.org, with Order Number in the subject line as “Refund Request - #Your Order Number”
Important Do's and Don'ts - while returning products:
- The product, original barcodes, tags, labels and brand packaging should not be tampered
- Products should be returned in the original packing box. The box should not be damaged/ tampered by sticking label or otherwise writing on it.
- While returning the products, pack the products in the box, and wrap a plastic cover of white paper on top of the Box
- Put your Name, order number and mobile number on the outer plastic cover.
- Email us the Courier AWB number so that we can track the returned shipment
Please Note: We'll not be able to accept / process refunds of products which are not received back in original condition. The product should be returned back to us along with the original packing box within 7days from the delivery date.